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PRIVACY

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Udhyam Learning Foundation is committed to providing privacy for our web site visitors, as well as recipients of our email messages. Udhyam Learning Foundation promotes the tenets of opt-in email for its website visitors and privacy among our partners and employees. We are continuously evaluating our internal procedures and technology to ensure privacy at all levels in our organization. This privacy policy covers the website’s treatment of personally identifiable information that the website collects when you use the website. Your use of the website indicates your acceptance of our privacy policy.

Information Tracked

You do not need to register or create an account on the website to view the website. Generally, we do not collect any personally identifiable information. However, in some cases, such as when you subscribe to our mailing list, make a donation or apply to be a part of our organisation, we will collect and maintain some personally identifiable information, such as your name, email address, contact number and postal address.

In general, you can browse the website without telling us who you are or revealing any personal information about yourself. However, we do collect non-personally identifiable information when you visit our website. We (through a third party) track location, device type, browser type to help us understand our visitors’ needs related to our web site design. We do so in a way that makes your personal information non-personally identifiable by aggregating data and removing identifiable characteristics. We also use data collection devices such as “log data” and “cookies” on certain pages / in certain parts of the website to help analyse our web page flow.

There are registration and application sections of our web site where input forms require your name, email address and other information. By submitting such forms, you give us permission to send email messages to you containing information relating to your interest in Udhyam Learning Foundation.

Security and Privacy

Information submitted to us will only be used for purposes of contacting you, processing your application, facilitating your participation in our programs, partnering with you or sending you emails related to Udhyam Learning Foundation/your interest in Udhyam Learning Foundation.

We may disclose personal information to third parties to facilitate your participation in our programs, to comply with our legal obligations, to enforce our terms of use, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services or website. We do not disclose your personal information to third parties for their marketing and advertising purposes.

Opt In / Opt Out

Users of the website will always have a choice to opt-out of email notifications. Users may exercise this option to opt-out by selecting such option in any email sent to users by Udhyam Learning Foundation

Links to other websites

Our Website may provide links to other websites that may collect personally identifiable information about you. Udhyam Learning Foundation is not responsible for the privacy policies or the content of any other web site to which we link.

If you choose to make any donation or contribution through the website, we will redirect you to our transaction partner’s website. Once redirected, your transaction will be governed by the policies of our transaction partner.

By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy.

Refund and Cancellation Policy

At Udhyam Learning Foundation, we deeply appreciate your support and commitment to our mission. We understand that circumstances may arise where you might need to seek a refund or cancel a donation. Here is our policy to guide you through such situations:

  • Refund Policy:

    In the unlikely event of an erroneous donation or if you wish to cancel your donation, we will respond promptly and transparently.

    The timing of the refund will depend on the payment method used during the transaction.

    Refund Process:

    To request a refund, please send an email to accounts@udhyam.org ,with the following:

    • Donation details and receipt
    • Your personal information necessary for refund processing
  • Cancellation Policy:

    If you decide to cancel your donation, please inform us as soon as possible. Your request will be processed in accordance with the following guidelines:

    To cancel a donation, send a written request to Udhyam Learning Foundation's official address or email it to accounts@udhyam.org.

Unauthorized Use:

If you suspect that your debit/credit card or bank account has been used without your authorization for a donation to Udhyam Learning Foundation, please report it to us within 3 days. We will investigate and address the issue promptly.

Final Decision:

The Udhyam Learning Foundation's board of trustees holds the authority to approve or disapprove refund requests. Their decision will be considered final and binding.

Our commitment is to maintain transparency, fairness, and donor satisfaction throughout the refund and cancellation process. Your support is essential in our mission to make a positive impact, and we value your trust in us. If you have any questions or need assistance, please feel free to contact us at accounts@udhyam.org

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